Nashville · Brentwood · Franklin
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Privacy Policy

This Privacy Policy explains how Werkstatt360 (“Werkstatt360,” “we,” “us,” or “our”) collects, uses, and shares information when you visit werkstatt360.com (the “Website”), contact us, or ask about our private offices, coworking, meeting rooms, virtual offices, and event spaces in Brentwood, Franklin, and Green Hills (Nashville), Tennessee. Werkstatt360 is managed by Workspace Strategies.

By using the Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

Information we collect

Information you give us

  • Contact and tour requests. When you fill out our contact form, we collect your first and last name, email address, phone number, preferred location, the type of workspace you are interested in, and any message you include.
  • Event inquiries. When you use the event inquiry form on our Event Space page, we collect your name, email address, phone number, event type, event date, guest count, and any details you share.
  • Chat. If you use the chat window on the Website, we collect the messages you send and any contact details you choose to provide.
  • Phone calls and email. If you call or email us, we receive your phone number or email address and the information you share with us.

Information collected automatically

When you visit the Website, we and our service providers automatically collect certain information, including your IP address, browser and device type, the pages you view, the website or ad that referred you, and the date and time of your visit. We collect this through server logs, cookies, and similar technologies described below.

How we use your information

  • To respond to your questions, schedule tours, and provide information about memberships, meeting rooms, virtual offices, and events.
  • To manage our relationship with you, including follow-up by phone or email using the contact details you provide.
  • To operate, maintain, secure, and improve the Website, including protecting our forms from spam and abuse.
  • To understand how visitors use the Website and to measure the effectiveness of our advertising.
  • To comply with legal obligations and enforce our terms.

Cookies and similar technologies

Cookies are small text files stored on your device. We and our service providers use cookies and similar technologies to:

  • Keep the Website working — for example, to protect forms with Google reCAPTCHA and to run the chat window.
  • Understand Website usage — through Google Analytics, which we manage with Google Tag Manager.
  • Measure and personalize advertising — through Google Ads, which may use cookies to measure conversions and show you our ads on other websites.
  • Track calls from our marketing — through CallRail, which may display a unique phone number on the Website so we can tell which ad or page led to your call.

You can block or delete cookies in your browser settings, although some parts of the Website may not work properly if you do. You can also opt out of personalized Google advertising at adssettings.google.com and install the Google Analytics opt-out browser add-on. Our Website does not currently respond to “Do Not Track” browser signals.

How we share your information

We do not sell your personal information. We share information only as described below:

  • Service providers that help us run our business and the Website, including Salesforce (contact form and chat), Tripleseat (event inquiries), Google (analytics, advertising, reCAPTCHA, maps, and fonts), CallRail (call tracking), and our website hosting providers. They may use your information only to provide services to us.
  • Workspace Strategies, which manages Werkstatt360 on our behalf.
  • Legal and safety reasons, when required by law or legal process, or to protect the rights, property, or safety of Werkstatt360, our members, or others.
  • Business transfers, as part of a merger, acquisition, financing, or sale of all or part of our business.

Third-party services and links

The Website includes content and services provided by third parties, such as Google Maps, Matterport virtual tours, and links to our social media pages. Our member portal, meeting room booking, and membership sign-up pages are operated by our workspace management software provider. These third parties may collect information about you under their own privacy policies, and we are not responsible for their practices. Our contact form is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

How long we keep your information

We keep personal information for as long as needed to respond to your inquiry, manage our relationship with you, and meet our legal, accounting, and business obligations. When we no longer need it, we delete it or make it anonymous.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

  • Marketing messages. You can unsubscribe from marketing emails at any time using the link in the email, or ask us to stop contacting you by phone.
  • Access, correction, and deletion. You may ask us for access to, correction of, or deletion of the personal information we hold about you. Depending on where you live, you may have additional rights under applicable state law. We will respond to requests as required by law and may need to verify your identity first.

To make a request, contact us using the details below.

Children’s privacy

The Website is intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the Website after an update means you accept the revised policy.

Contact us

If you have questions about this Privacy Policy or want to make a request about your information, please contact us:

Werkstatt360
214 Overlook Circle, Suite 200
Brentwood, TN 37027
Phone: (615) 205-5333
Online: Contact Us